PRIVACY POLICY
Last updated: 25th July 2025


Operated by Claire Fagan, trading as Wildlife Art by Claire

1. WHO WE ARE

Wildlife Art by Claire is owned and operated by Claire Fagan, a UK-based artist offering original artwork, commissioned pet portraits, online tutorials, and downloadable creative resources.

You can contact us at:
enquiries@wildlifeartbyclaire.com

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the EU GDPR (where applicable), and the Data Protection Act 2018.

2. WHAT PERSONAL DATA WE COLLECT

We may collect and process the following personal information:

When you place an order:

  • Name

  • Billing and shipping address

  • Email address

  • Purchase details

  • Payment info (via secure third-party processor only – we never store your card details)

When you sign up to our newsletter or freebies:

  • Name (if given)

  • Email address

  • IP address and sign-up timestamp (to comply with GDPR consent tracking)

When you visit our website:

  • IP address and browser info

  • Behavioural data (via cookies and Google Analytics)

Google Analytics
When someone visits www.wildlifeartbyclaire.com we use a third party service, 'Google Analytics' to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This Information is only processed in a way which does not identify anyone. We do not make and do not allow Google to make, any attempt to find out the identities of those visiting our website.

3. HOW WE USE YOUR INFORMATION

We collect your data for the following reasons:

  • To process your orders and deliver products

  • To send order confirmations or updates

  • To send newsletters, updates, or marketing emails (if you’ve opted in)

  • To improve our website, products and customer experience

  • To comply with legal, tax or financial obligations

4. LEGAL BASES FOR PROCESSING

We rely on the following lawful grounds under GDPR to collect and use personal data:

  • Consent – when you sign up to our newsletter or opt in to emails

  • Contractual necessity – to fulfil and deliver your purchases

  • Legitimate interest – to analyse website usage, protect against fraud, or keep records

This website and our services are not intended for children under 18. We do not knowingly collect personal data from children. If you believe we may have inadvertently collected information from a child, please contact us so we can delete it.

5. SHARING YOUR INFORMATION

We respect your privacy. We never sell, rent, or trade your personal data.

We may share your data only with trusted third-party services that help us operate:

  • Mailchimp – email delivery and newsletter management

  • Stripe / PayPal – secure payment processing

  • Google Analytics – website performance tracking

  • Website platform – hosting and admin tools

All third-party processors are GDPR-compliant and only process data under our instructions.

6. COOKIES & TRACKING

Our website uses cookies to:

  • Enable shopping cart functionality

  • Track general site traffic (via Google Analytics)

You can manage cookies in your browser settings. By using our site, you agree to the use of cookies.

7. EMAIL NEWSLETTER


We use Mailchimp to manage our email list. We collect your name (optional) and email address when you sign up and track basic engagement statistics (opens, clicks). You can unsubscribe at any time via the link in any email or by contacting us.

We retain your email information until you unsubscribe or request deletion.

8. AFFILIATE LINKS (IF APPLICABLE)

Some pages or emails may include affiliate links. If you click on one and make a purchase, we may receive a small commission at no extra cost to you. These links are always disclosed and only promote products we trust and love.

9. DATA RETENTION

We keep your personal data:

  • For as long as necessary to fulfil orders and meet legal/tax obligations

  • Newsletter sign-up data until you unsubscribe or request removal

  • Analytics data is stored in aggregate, anonymous form

10. YOUR RIGHTS UNDER GDPR

You have the right to:

  • Request access to the personal data we hold about you

  • Ask for corrections to inaccurate information

  • Request erasure of your data (subject to legal obligations)

  • Withdraw your consent at any time

  • Object to certain uses of your data

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise any of these rights, please email: enquiries@wildlifeartbyclaire.com

11. INTERNATIONAL DATA TRANSFERS

Some of our service providers (like Mailchimp) store data outside the UK. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to keep your data safe.

12. SECURITY

We take your privacy seriously and use secure systems to protect your personal data from misuse, loss, or unauthorised access. Online transactions are encrypted via SSL and processed by secure payment providers.

Payments
We do not Store Customer Card Details and we do not sell Customer Lists to ANYONE. PayPal, our Third Party Policy Payment Provider, securely stores all card details.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The most current version will always be available on our website. We encourage you to review it regularly.

14. CONTACT

If you have questions about this policy or your personal data, please contact:
enquiries@wildlifeartbyclaire.com